Our Software as a service model enables every partner to benefit from the latest technological features without the disruption associated with software updates and upgrades. Although each partner has their own systems, business rules, and more, we can connect through our robust set of APIs, enabling your network to receive this valuable data, and innovate your internal processes for greater efficiencies.
- Consultation
- Program admin
- Customer/tech support
Our Consulting
At IvyNet, we listen to your needs. We ask good questions. We understand that at the very core of your business challenges lie processes that may need to be fine-tuned. Through careful analysis and assessment, we provide professional solutions that successfully leverage technology to achieve your objectives. Then our products and services are strategically integrated to deliver the solutions and exceed your expectations.
Our consultative services provide for an evaluation of your existing infrastructure and processes, followed by recommendations on how IvyNet’s suite of products may be implemented and utilized by your organization. At the conclusion of IvyNet’s our recommendation report will provide the following:
- Program and solution design
- Business rules development
- Break-even analysis
- Return on investment
- Qualitative/ Quantitative research
- Graphical reporting/analysis
Program Administration
For any organization, one of the most time-consuming aspects of Information Technology programs is administration. IvyNet offers a range of streamlined, cost-efficient administrative services to assure easy implementation and successful results from set-up to evaluation.
- Technology setup and customizations
- Program Set-up
- Performance and scoring algorithms
- Database Management
- Reporting
- Program and Budget Management
- Measurement and Analysis
- Post-program testing
Customer/Technical Support
Critical to the success of any software as a service provider is their ability to provide high-quality customer and technical support.
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